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Our Terms Of Use | KenyanSocial

Our Privacy Policy explains how we collect and use your personal data to determine some of the ads that you see and provide all of the other services described below. 

 

1. The services we provide

Our mission is to Become Kenya’s leading community engagement platform that grows with the ambition of its users. To help advance this mission, we provide the products and services described below to you:

Provide a personalised experience for you:

Your experience on Kenyan Social is unlike anyone else's: from the Posts, Stories, events, ads and other content that you see in Kenyan Social News Feed or our video platform to the Kenyan Social Pages that you follow and other features you might use, such as Kenyan Social Marketplace and search. For example, we use data about the connections you make, the choices and settings you select, and what you share and do on and off our Products to personalise your experience.

Connect you with people and organisations that you care about:

We help you find and connect with people, groups, businesses, organisations and others that matter to you across the Kenyan Social Products you use. We use data to make suggestions for you and others – for example, groups to join, events to attend, Kenyan Social Pages to follow or send a message to, shows to watch and people you may want to become friends with. Stronger ties make for better communities, and we believe that our services are most useful when people are connected to people, groups and organisations that they care about.

Empower you to express yourself and communicate about what matters to you:

There are many ways to express yourself on Kenyan Social to communicate with friends, family and others about what matters to you – for example, sharing status updates, photos, videos and stories across the Kenyan Social Products (consistent with your settings), sending messages or making voice or video calls to a friend or several people, creating events or groups, or adding content to your profile, as well as showing you insights on how others engage with your content. We have also developed, and continue to explore, new ways for people to use technology, such as augmented reality and 360 video to create and share more expressive and engaging content on Kenyan Social Products.

Help you discover content, products and services that may interest you:

We show you personalised ads, offers and other sponsored or commercial content to help you discover content, products and services that are offered by the many businesses and organisations that use Kenyan Social and other Kenyan Social Products.

 

Promote the safety, security and integrity of our services, combat harmful conduct and keep our community of users safe:

People will only build community on Kenyan Social Products if they feel safe and secure. We work hard to maintain the security (including the availability, authenticity, integrity and confidentiality) of our Products and services. We employ dedicated teams around the world, work with external service providers, partners and other relevant entities and develop advanced technical systems to detect potential misuse of our Products, harmful conduct towards others and situations where we may be able to help support or protect our community, including to respond to user reports of potentially violating content. If we learn of content or conduct such as this, we may take appropriate action based on our assessment that may include notifying you, offering help, removing content, removing or restricting access to certain features, disabling an account or contacting law enforcement. We share data when we detect misuse or harmful conduct by someone using one of our Products or to help keep Kenyan Social Products, users and the community safe. 

For example, we share information with affiliate Companies that provide financial products and services to help them promote safety, security and integrity and comply with applicable law. Kenyan Social may access, preserve, use and share any information it collects about you where it has a good faith belief that it is required or permitted by law to do so. For more information, please review our Privacy Policy.
 
 

Research ways to make our services better:

We engage in research to develop, test and improve our Products. This includes analysing data that we have about our users, and understanding how people use our Products, for example by conducting surveys and testing and troubleshooting new features. Our Privacy Policy explains how we use data to support this research for the purposes of developing and improving our services.

Provide consistent and seamless experiences across the Kenyan Social Company Products:

Our Products help you find and connect with people, groups, businesses, organisations and others that are important to you. We design our systems so that your experience is consistent and seamless across the different Kenyan Social  that you use. 

Ensuring access to our services:

To operate our global services and enable you to connect with people around the world, we need to transfer, store and distribute content and data to our data centres, partners, service providers, vendors and systems around the world, including outside your country of residence. The use of this global infrastructure is necessary and essential to provide our services. This infrastructure may be owned, operated or controlled by Kenyan Social Platforms, Inc., Kenyan Social Platforms Ireland Limited or its affiliates.

 

 

We use your personal data, such as information about your activity and interests, to show you ads that are more relevant to you.

Protecting people's privacy is central to how we've designed our ad system. This means that we can show you relevant and useful ads without telling advertisers who you are. We don't sell your personal data. We allow advertisers to tell us things such as their business goal, and the kind of audience that they want to see their ads (for example, people between the ages of 18-35 who like skateboarding). We then show their ad to people who might be interested.

We also provide advertisers with reports about the performance of their ads to help them understand how people are interacting with their content on and off Kenyan Social. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Kitengela and likes software engineering) to help them better understand their audience. We don't share information that directly identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us specific permission

 

Your commitments to Kenyan Social and our community

We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments:

1. Who can use Kenyan Social

When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must:

  • Provide for your account the same name that you use in everyday life.
  • provide accurate information about yourself;
  • Only create one account (your own) and use it for personal purposes.
  • not share your password, give access to your Kenyan Social account to others or transfer your account to anyone else (without our permission).

We try to make Kenyan Social broadly available to everyone, but you cannot use Kenyan Social if:

  • You are under 13 years old.
  • You are a convicted sex offender.
  • We've previously disabled your account for violations of our Terms, the Community Standards or other terms and policies that apply to your use of Kenyan Social. If we disable your account for a violation of our Terms, the Community Standards or other terms and policies, you agree not to create another account without our permission. Receiving permission to create a new account is provided at our sole discretion, and does not mean or imply that the disciplinary action was wrong or without cause.
  • You are prohibited from receiving our products, services or software under applicable laws.

2. What you can share and do on Kenyan Social 

We want people to use Kenyan Social to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):

  1. You may not use our Products to do or share anything:
  • That violates these Terms, the Community Standards, or other terms and policies that apply to your use of our Products.
  • That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using our Products in such a way).
  • That you do not own or have the necessary rights to share.
  • That infringes or violates someone else's rights, including their intellectual property rights (such as by infringing another's copyright or trademark, or distributing or selling counterfeit or pirated goods), unless an exception or limitation applies under applicable law.
  1. You may not upload viruses or malicious code, use the services to send spam or do anything else that could disable, overburden, interfere with or impair the proper working, integrity, operation or appearance of our services, systems or Products.
  2. You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data that you do not have permission to access.
  3. You may not proxy, request or collect Product usernames or passwords, or misappropriate access tokens.
  4. You may not sell, license or purchase any data obtained from us or our services, except as provided in the Platform Terms.
  5. You may not misuse any reporting, flagging, dispute or appeals channel, such as by making fraudulent, duplicative or groundless reports or appeals.

We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions, as provided.

If we remove content that you have shared in violation of the Community Standards, we'll let you know and explain any options you have to request another review, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. 

 

To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our Terms and Policies, if this feature exists in your jurisdiction.